Orders And Shipping
You’re likely familiar with the process. After processing your payment, we’ll send an email to confirm your order. Your order will be prepared and shipped within 1-3 business days, and you should expect it within 3-10 business days if you’re in the domestic region. International orders may take up to 15 business days. Exciting times—your journey to comfortable periods is underway! If you need assistance regarding your order, please reach out to us at [email protected].
What payment methods are accepted?
We accept all prominent credit cards (Visa, Mastercard, American Express), FSA/HSA cards, PayPal, Apple Pay, Google Pay, Afterpay, and even dark couverture chocolate.
What are the shipping costs?
For domestic orders, shipping is free via USPS. The cost for international shipping varies. For tracked international shipping, select USPS Priority Mail Express International during checkout.
Can I utilize my FSA/HSA?
Interested in a tax-free period? Yes, Ona-Cup products qualify for FSA/HSA. Pay with your FSA/HSA card, and you’re on your path to a worry-free period experience!
Do you offer international shipping?
Absolutely! Periods are a global occurrence, so Ona-Cup is available for international shipping too!
When will my order arrive?
Expect an email with tracking details once we’ve shipped your order within three business days. Your comfortable period experience is just around the corner! For domestic orders, please allow 3-10 business days for delivery. International or orders to Puerto Rico and other U.S. territories might take up to 15 business days.
Changed your mind? How to cancel an order
If your order hasn’t been shipped yet, please email [email protected], and we’ll cancel it for you.
Need help with your order?
After your payment has been processed, we’ll send an order confirmation email (please check spam or promotions folders just in case). Your order will be shipped within three business days, and an email with tracking information will follow. Your perfect period solution is on its way! Contact us at [email protected] if you have any questions about your order.
